Privacy Policy | Cast Design & Build

CAST is committed to protecting and respecting your privacy. This policy explains how we collect, use and protect any personal information you provide when using our website or contacting us regarding a project. By using this website, you agree to the collection and use of information in accordance with this policy.

Who We Are

CAST is a design and build practice operating in the United Kingdom. If you have any questions regarding this policy or how your information is handled, please contact us using the details provided on our website.

Information We Collect

We may collect and process the following information:

Name
Email address
Telephone number
Project details submitted through enquiry forms
Information provided during consultations or project discussions
Website usage data, including IP address, browser type and pages visited

We only collect information that is relevant to responding to your enquiry, providing our services, or improving the performance of our website.

How We Use Your Information

We use your information to:

Respond to project enquiries
Arrange consultations and meetings
Provide architectural, design and construction services
Communicate with you throughout a project
Improve our website and services
Maintain internal records

We do not sell, rent or trade your personal information to third parties.

Legal Basis for Processing

We process personal data where:

It is necessary to respond to your enquiry
It is necessary to perform a contract with you
It is required to comply with legal obligations
We have a legitimate business interest in providing and improving our services

Data Storage and Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure.

Personal information is retained only for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting and regulatory requirements.

Sharing Information

In certain circumstances we may share information with trusted third parties involved in the delivery of our services, including:

Consultants
Structural engineers
Contractors
Surveyors
Local authorities
Planning consultants

Information is only shared where necessary for the delivery of a project or compliance with legal requirements.

Our website may use cookies to improve user experience and analyse website performance.

Cookies are small files stored on your device which help us understand how visitors interact with the website.

You may choose to disable cookies through your browser settings.

Third-Party Services

We may use third-party platforms and services, including:

Website analytics providers
Website hosting providers
Contact form software
Social media platforms

These services may collect information in accordance with their own privacy policies.

Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data where appropriate
Restrict or object to certain processing activities
Request transfer of your data
Withdraw consent where consent is relied upon

To exercise any of these rights, please contact us.

External Links

Our website may contain links to third-party websites.

We are not responsible for the content, security or privacy practices of external websites and encourage you to review their policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page and your continued use of the website will constitute acceptance of those changes.

Contact

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us using the details provided on our Contact page.

Last Updated: 2026